Word of mouth marketing shows missing features when the product does not match the listed specifications on the website. After using the product for daily tasks, some features may not work as promised, certain functions may be missing, or the performance may not match what was shown in the product description. When the same issues are noticed in different experiences, such as missing options, limited usage, or lower output than expected, they become easier to remember and make buyers more careful before choosing that product.
Find our more details on advantages and disadvantages of word of mouth marketing to learn more about it.